![]() ![]() ![]() My recommendation to all would-be Norton subscribers: Try the free AV software download, which is what I will do in the event the new Norton 360 subscription disappoints once again. I will definitely end that if I experience any further problem. I have since cancelled my automatic Norton 360 Deluxe renewal, which would have cost $109.99, but subsequently entered a new one-year subscription for $39.99, only to avoid the hassle of switching to a different AV program. Worse yet, she was hopelessly unprofessional, discourteous, disrespectful, even rude, and customer-averse, constantly interrupting and trying to talk over me, without the foggiest notion of what the term “customer service“ means.Īfter the verbal exchange, I asked that I be sent a customer review form so that I could rate the experience with her, but am still waiting. She couldn’t think of a single word and failed miserably to defend the Norton 360 software. Limited time offer on select Norton 360 plans Deluxe Annual 109.99 77 OFF 24.99 first yr Offer valid from 03/14/23 until 03/24/23. Includes industry-leading antivirus, malware protection, Secure VPN, dark web monitoring, and LifeLock identity theft protection. A "customer support" representative finally called me at my insistence today,, shortly after 1:00 PM EST.after first trying to pawn me off on a technician. Norton 360 All-in-one protection for your devices, online privacy, and identity. Called the Million Dollar Protection Package, the feature includes stolen fund reimbursement starting at $25,000 and coverage for up to 1 million in legal fees.ĭue to this experience with my Norton 360 paid subscription, as well as its endless solicitations, both veiled and blatant, to “upgrade” or add features for which I have no need, I made repeated attempts to cause Norton, via e-mail, to explain this intolerable failure of its AV program and give it an opportunity to convince me to renew my subscription. In addition to these features, plans each offer a level of reimbursement for losses due to identity theft. Norton 360 with LifeLock plan features include: Their virus protection promise guarantees a full refund if their software catches a virus and their US-based restoration team can't remove it. Depending on which plan you select, Norton offers a variety of services to help protect your devices and personal information. Contact NortonSupport (US) - Norton Phone Number, and Chat Support Download & Install Buy & Renew Protect Windows and Mac devices Protect Android and iOS Devices LifeLock by Norton Manage My Account Contact Support: Get help online, via chat or call us 24 hours a day, 7 days a week. ![]()
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